Achieving Business Excellence Frameworking Toolkit
Workshop For Stakeholders - Objectives and Definitions
External stakeholders nominated to the selection panel will:
- need to understand the QBS process
- be involved in formulating the quality criteria and scoring system.
This is where stakeholders will really delve into the objectives and definitions of the work to be done under the framework. You should give them the draft OJEU notice and draft papers for the QBS procedure. Their role is to check that:
- The OJEU notice is a fair representation of the programme they believe is on offer.
- The QBS papers provide a practical system for assessing the quality aspect of bids.
- The evaluation criteria reflect what they regard as the important quality criteria.
- They understand what is expected of them.
Framework officers should consult with external stakeholders as follows:
- Circulate the draft documents.
- Meet with stakeholders and ensure they understand (in detail) the process and its implications for their key areas of responsibility.
- Receive their feedback.
- Amend the documents.
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