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Achieving Business Excellence Frameworking Toolkit

How to use this toolkit

The toolkit is addressed at Framework officers – those responsible for setting up and running the Framework. Where actions are required by other stakeholders, this is explicitly stated.

This toolkit has four levels:

Level 1

Start by working through the Level 1 pages:

You can go back to any topic by clicking on the Level 1 links on the left.

The big picture

"The process explained" is the gateway to the tools. Here you will find a process map and it will be helpful to print this PDF before you proceed.

Level 2

"The process explained" leads to the Level 2 pages that map the process:

Level 2 describes the 10 stages in the process:

The details

As you work through the stages you will see what each 'player' needs to be doing. Symbols such as "Do I need a framework" are shown on the process chart.

If you POINT to the symbol you will see a summary.

Level 3

CLICKING on the symbol leads you to the Level 3 page for this step. This opens in a new window, with the Level 2 page visible behind. You can close the new window at any time to go back to Level 2 to investigate another step.

Level 4

As you work through the explanation, you will see links to the level 4 pages that contain references such as:

Note the buttons given below the links for tools:

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